What happens once the project is completed?
Until you are completely satisfied with our work, the project isn’t complete. If you have any concerns please talk to the crew foreman or call our office directly.
Until you are completely satisfied with our work, the project isn’t complete. If you have any concerns please talk to the crew foreman or call our office directly.
Our installers will remove them from your home, dispose of them properly, and recycle all possible materials. This service is part of the installation process, and is already included in the window price.
Certainly. Unfortunately, construction work is a disruption and can create a mess. We will do our best to minimize any disturbance during the project, and we will clean up once the work is completed. Please note that we will not remove the window stickers. You will need them to receive tax credits.
Typically our installation crew will arrive between 9am and 10am, and will stay until the project is completed. If your project is a large 2-3 day job, our crew will work as long as there is daylight. If there is a certain time at which you would like our installers to leave, please inform our [...]
A main work area will be set up where we can prepare the windows and wraps. Usually your driveway is the best spot, so we ask that you please move your car so it will not be blocked by our setup.
On the installation day, our crew leader will survey your home to determine where to begin. If there is a particular area that works best for you, please feel free to advise us of your preference. We will do our best to accommodate your wishes.
Please notify your alarm company. Our installers have experience removing contact sensors from sashes, and can do so if you wish. However, your alarm contractor will be responsible for reinstalling the system in your new windows.
All objects and furniture in front of the windows will need to be moved in order to give our installers an open area to work. Our installers need two feet of space in front of each window to work, so only furnishings very close to the window area will need to be moved. In addition, [...]
In most cases, no. Our windows will be installed in the existing window opening. However, special circumstances may require some alteration. For example, if you choose to have a bay or bow window installed into an opening, the wall will need to be altered. This will be your responsiblity to have a trained carpenter meet [...]
No. Most projects can be completed in one day, and our installers will only install one window at a time, so your home will never be open to the weather for any extended length of time. In the event of snow or heavy rain, we will reschedule your installation to another day convenient for you.